It was close to town, but you still felt like you were in your own secluded area. The staff were fantastic and the property was gorgeous. Concierge can arrange anything and everything for you, much better than booking through some other sites. Added bonus that there is a dive shop at the property! Only down side is that you have to pay for bottles of water. I feel that if you tell guests at check-in that it’s not safe to drink the tap water then bottled water should not be an extra charge.
Mary
septembre 2024
We had a fabulous time. The property is beautiful, safe, modern, and every staff member we encountered had superior customer service.
Erika
décembre 2023
Alaia Resort Servers: Lucia, Blanca, Cyndi Bellman: Elvis Front desk: Jorge To set some reviewing context, I am from an island country that is renowned for its beaches, crystal clear water and resorts, so when I travel to other countries boasting these amenities, I am very judgemental! 😬 That being said, Alaia Resort on Ambergris Caye, Belize is exceptional. I always give any praise to a resort, first and foremost, to its staff. The staff at Alaia are warm, friendly and helpful. They remember your name (Cyndi) and are willing to help with anything. The property itself is immaculate. The grounds are kept clean, the rooms are modern. This ‘resort’ has a resort feel without being a massive property that you can get lost in. I saw another review mention cats. I saw 3 the whole time we were there (6 days). They are tiny, undernourished and stay away from people. There are 3 pools on the property. I’m not sure why they don’t boast more about the suspended pool ( 6 floors up) with a glass bottom, it’s pretty awesome! Food: pricing is what you’d expect for an island and any vacation resort, frankly. If you’re an American traveler, take the price of what you’d pay in the States and double it. If you’re from the south, triple it. Food quality: breakfast buffet is good. Restaurant food is fair. Alaia, thanks for doing such a great job maintain a beautiful property and for a great stay!
Chet
août 2023
The pool and property were beautiful and a good distance from the town and surrounding restaurants. The staff was incredibly attentive and welcoming which is important to me when I am on vacation. There was always someone willing to offer guidance or make a suggestion. We also loved having the golf cart to come and go as we pleased, but it was helpful to have the option of a taxi too. Matthew and Elvis were especially accommodating. The food was also delicious!
Leone
mars 2023
The excursion to snorkeling and the shark alley. Swimming pools were lovely and the rooms were like villas. Very big and spacious. The pool bar - restaurant at the top roof with great views and
Marios
mars 2023
We had an excellent stay at Alaia. The staff was very caring and helpful, both in providing information and with dealing with a noise complaint. We had a great couples massage in the spa and the pools are perfect for lounging around, with a swim-up bar and plenty of chairs available. The living area in the room itself is on the smaller side, but we had enough room for our luggage, the bathroom is large and the climate control gave the room a nice temperature throughout the day. The shower had a strong flow and the temperature control worked well. The various restaurants offered good food, though on the pricier side (if you want to save some money, walk a few minutes down the street to South Station grill). The hotel looks amazing with soft colours, green and light coloured wood. We would love to come back in the future. The hotel rents out golfcarts and the boats to the reefs leave from their own dock.
Kornelis
mai 2023
Cleanliness, staff was nice the location of our suite was perfect. Just a short walk from the beach.
Starr
octobre 2024
Food was good but I believe I was taxed two times on all my food . And check in
Luverta
juin 2023
Everything my room the view from the balcony over looking the ocean the roof top lounge was just as amazing you can watch the sunset every evening at 6 , dinner on the beach buffet style at 6 to 8 , jazz on Friday by the pool at night just amazing views
Tammy
mars 2024
The pool, the proximity to the reef, the staff.
Alexander
août 2024